Draco Dragon (Quirky Crochet Bookie Bookmark)
Hi everyone, my name is Draco and I am a Dragon – really, I might not be able to breathe fire but I am a real life, book loving, hug-able dragon.
I am lovingly hand-crocheted in 100% cotton, which means that if I get a little grubby I can be popped in the wash, when I am a little damp give me a spritz of starch and a bit of an iron then I am good to go and am nice and flat.
Pattern by Jonas Matthies and created by Emily, The Crafty Camper.
I have a lead time of 7-21 days and when I am ready I will be flying my way to you by courier. I can be created in a wide range of colours – maybe you fancy a welsh green or a royal blue or purple – no problems, my Mum is happy to customise and create a dragon perfect for you.
I am currently using couriers to send my products. The cost of UK shipping is included in sale price.
Postage to other countries is available (at buyer's cost). Please message me for a quote. Buyer is also responsible for any customs, taxes. duties or fees incurred as a result of purchasing my items.
If you are not totally in love with your item, I operate a 14 day money back guarantee - only relates to ready to post items and excludes custom orders or personalised items. My policy covers items you have bought from me in a sale or at full price. Please contact me via email - email@example.com within 14 days of receiving your item, indicating if you would like an exchange or refund. Please include the date of purchase and details of your order. If you wish to return your item, you will be notified of where to send it. Unless the item is faulty, you will be responsible for return postage costs. Once your return is received and inspected, you will receive an email to notify you that your item has been received. If requesting a refund, your Paypal account will be credited within 2 days. If you have chosen to receive an exchange, on receipt of the returned item, a replacement item will be made. In the unlikely event your item needs to be repaired, you’ll be informed how long this will take.
Cancellation / Return / Exchange Policy
Ready to Post Items - ready to post items are shipped on the Wednesday or Friday following cleared payment. Provided your item has not shipped and you cancel in writing by email - firstname.lastname@example.org you will receive a refund within 2 days via Paypal. If you change your mind and the item has already been shipped, you may return it (at your own cost). It must be returned undamaged, unopened and in saleable condition. Once your item has been returned and checked, a refund via Paypal will be issued within 2 days.
For orders received damaged, please send pictures of packaging and damage to email@example.com stating whether you would like a refund or exchange. The item will be assessed and you will be asked to return it to The Crafty Camper. Once the item has been received, a refund (including the additional postage cost of return) will be issued via Paypal within 2 days, OR, if you have requested a replacement, this will be sent out to you and only the return shipping costs will be refunded to you via Paypal within 2 days.
Custom Orders - I operate a time slot policy for custom orders. You have the right to cancel up until I contact you to say I am purchasing the materials required for your item and you will be refunded in full. If you wish to cancel after this point, the materials will have been purchased, but provided work has not commenced you may receive a refund minus the materials cost within 2 days via Paypal. If the item has been completed, you will not be entitled to a refund and your item will be posted to you.
Custom Orders are all sent via tracked and insured - if your item is received damaged, please contact The Crafty Camper immediately by email - firstname.lastname@example.org and show pictures. A claim will then be made with Royal Mail. You must return the damaged item to The Crafty Camper (postage costs will be refunded via Paypal within 2 days). Once the item has been returned, you can either have a replacement (for which there will be a delay as the item will have to be remade) or you may ask for a full refund (payable within 2 days via Paypal). You will not be entitled to receive the insurance payout from Royal Mail as you will have been refunded by The Crafty Camper via Paypal.
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